Return Policy

Thank you for shopping with Bella Vina Cup Co. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day full money-back guarantee, subject to the following terms and conditions:

Eligibility for Returns

1. **Timeframe**: Returns must be initiated within 30 days of the purchase date.
2. **Condition**: The product must be returned in its original, undamaged packaging.
3. **Packaging**: Ensure the product is securely packaged to prevent any damage during shipping.

Return Process

1. **Contact Us**: Before returning the item, please contact our customer service team to obtain a return authorization info@bellavina.net.
2. **Shipping**: Ship the product back to us at the following address:

Bella Vina Cup Co.
SHIPPING & RETURNS
557 Oak St.
Port Monmouth, NJ 07758
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3. **Tracking**: We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or mishandled packages.

Refunds

- Once we receive and inspect the returned product, we will process your refund.
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping costs are non-refundable.

Important Notes

- Products returned in damaged or non-original packaging will not be eligible for a refund.
- We are not responsible for any packages lost or mishandled during the return shipping process.

If you have any questions about our return policy, please contact us at [customer service email] or [customer service phone number].

Thank you for choosing Bella Vina Cup Co.!