Return Policy


Bella Vina LLC 30-Day Return Policy


At Bella Vina LLC, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, we offer a 30-day return policy, subject to the following terms and conditions:


  1. Return Period

You have 30 calendar days from the date of purchase to return an item for a full refund. After 30 days, we cannot offer a refund or exchange under any circumstances.


  1. Condition of Returned Items

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We reserve the right to inspect the returned item before issuing any refund.


  1. Return Process

To initiate a return, please follow these steps:

  1. Pack the item securely in its original packaging.
  2. Clearly label the package with the following return address:

Bella Vina LLC

ATTN: RETURNS DEPT.

PO BOX 24

Belford, NJ 07718


  1. Include a copy of your original receipt or proof of purchase inside the package.

  1. Shipping Costs

Customers are responsible for all shipping costs related to returning the item. Shipping costs are non-refundable. If you receive a refund, it will be for the original purchase price of the item(s) only.


  1. Responsibility for Return Shipment

You are responsible for ensuring that the return shipment reaches us in good condition. Bella Vina LLC is not liable for any damages or loss incurred during return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.


  1. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.


  1. Non-Returnable Items

Certain items may not be eligible for returns. These include, but are not limited to:

- Items marked as final sale

- Gift cards

- Any item that is not in its original condition or is damaged/missing parts for reasons not due to our error


 Contact Us

If you have any questions about our return policy, please contact our customer service team at info@bellavina.net.

Bella Vina Cup Co. Return Policy.

Thank you for shopping with Bella Vina Cup Co. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day full money-back guarantee, subject to the following terms and conditions:

Eligibility for Returns

1. **Timeframe**: Returns must be initiated within 30 days of the purchase date.
2. **Condition**: The product must be returned in its original, undamaged packaging.
3. **Packaging**: Ensure the product is securely packaged to prevent any damage during shipping.

Return Process

1. **Contact Us**: Before returning the item, please contact our customer service team to obtain a return authorization info@bellavina.net.
2. **Shipping**: Ship the product back to us at the following address:

Bella Vina Cup Co.
SHIPPING & RETURNS
557 Oak St.
Port Monmouth, NJ 07758
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3. **Tracking**: We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or mishandled packages.

Refunds

- Once we receive and inspect the returned product, we will process your refund.
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping costs are non-refundable.

Important Notes

- Products returned in damaged or non-original packaging will not be eligible for a refund.
- We are not responsible for any packages lost or mishandled during the return shipping process.

If you have any questions about our return policy, please contact us at [customer service email] or [customer service phone number].

Thank you for choosing Bella Vina Cup Co.!